Returns & Refunds
- Q: How long does it take to receive my credit (refund) for the item I returned?
- Q: I wish to return a product I received, how do I start?
- Q: Which items are non-returnable?
- Q: How do I ship an item back for refund?
- Q: I am told that my return will be assessed a restock fee?
- Q: What is an RMA? Do I need one to make a return?
- Q: I am told that I will not receive a refund to my credit card, but a Gift Certificate?
- Q: Can I refuse package delivery when it arrives?
- Q: My order is unopened and unused, however it is past the 30 days timeframe.
- Q: Can I return a Special Order or Custom Order?