Support Center


Support Center Home!   What is Support Center?’s Support Center answers the most frequently asked order questions that can be answered online with a little keyword searching. We offer help with placing orders or with product questions at 877-766-5287, but sometimes you need to have your questions answered online without having to pick up the phone. Try a quick SEARCH for your answer below, or Click a Category to see all questions.’s support staff receive many inquiries/questions daily related to categories included within Support Center. Those frequently asked questions and inquiries are compiled, reviewed, and upon approval, published categorically within Support Center. If you are unable to find an answer to your question, you may submit your question by clicking on the Question? widget located at the lower-left of each individual answer/article page.

What Support Center is NOT?

It is important to note that the Poolcenter Support Center is Not intended to answer questions pertaining to specific orders, product, or item information. Please follow our contact us or order status link provided on any Support Center webpage for specific order status. For Pool Technical Information, see our Pool Info pages.